Customer Testimonials

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Cars Jan 3, 2022

We have purchased several vehicles from Jensen's. Three Mazdas, two pickups, a Volkswagon and now a Subaru. Wanda helped us with all of them except the pickups. She went above and beyond helping us get what we wanted. Then explaining all the bells and whistles that each vehicle had. This Subaru has many features that Wanda patiently explained to us. She is the best in our book!

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Cars Dec 26, 2021

Bought a 2022 Legacy Premium directly from the plant in Indiana in route to Sioux City. Carrie Ann sales consultant did a great job to keep us updated on delivering time line. When vehicle came in, the whole process was streamlined by Carrie Ann and Matt, Finance officer. They were both very friendly and professional. Very good experience. Definitely would recommend dealership to other people looking for a professional car buying process

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Cars Oct 19, 2021

Jensen is wonderful to work with. Kari and Dustin were straightforward and didn’t pressure us into something we didn’t ask for, unlike other local dealerships. Same with the gentleman in financing. They made the process easy and without stress. I will be a loyal Jensen customer from here on out.

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Cars Aug 13, 2021

I went in just to look at the options for a Subaru Outback. Dustin, the sales representative, was fantastic. He was able to answer all the questions that I had. Went from just looking at the Outback to buying it. The whole process was effortless. Definitely recommend to anyone looking to buy a new vehicle.

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Cars Jun 3, 2021

Excellent experience, this is the second vehicle that my wife and I have bought from Jensen Subaru, Sioux City, IA. We love our car and will recommend Jensen Subaru to anyone.

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Cars Mar 11, 2021

I just purchased a new 2021 Subaru Outback from Jensen Imports and it was a great experience . They are the best dealership who makes you feel very welcome.I had Jestin Lair for my sales person who did an excellent job helping me and explaining everything I needed to know on purchasing the vehicle, and what the Outback had to offer. I’m glad I had the opportunity to get Jestin, because he was a great salesman. Thank you Jestin Lair and Jensen Imports

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Cars Feb 23, 2021

I visited Jensen Imports just look around. Even though I was considering a new vehicle in the near future, I had no intentions of buying one today. I had worked with Robert Klein a few months previous on the purchase of a new 2020 Cross Trek for my son, then another agent after that for a new 2020 Legacy for my other son, and thought I would just inquire about a new vehicle for me. Robert was available and he patiently worked with me for a few hours showing and talking to me about the line up of vehicles. I test drove ...

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Cars Feb 3, 2021

This was our 4th car to buy from Jensen in Sioux City it is very well maintained dealership. We had a great salesman too Jestin.

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Cars Nov 1, 2020

I'm really enjoying the Subaru Ascent. High quality SUV with plenty of room. Highly recommend. Low interest rates available. All staff were very friendly and professional. If you don't have a ride to come get your purchased vehicle, they will come get you.

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Cars Oct 25, 2020

The salesman, Harry was very helpful and informative and the financing portion was quick and easy. We would recommend Jensen imports to anyone shopping for a car.

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Cars Jul 11, 2020

Very professional and friendly made the process easy.Good samples of used vehicles,most were clean.Easy transition on turning my lease in.Wished I could have gotten better loan on monthly payments

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Cars Jul 1, 2020

Amazing company and staff! They promised they couldn't be beat and they did not disappoint. I was treated amazing through the whole experience from walking in and driving away in my new vehicle. Robert, my salesman knew everything about the vehicle he was selling me and was so easy to work with. He mad himself available in to the evening to make my numbers work. The facility was clean and inviting and they were so organized with the whole process. I had to drive an hour and a half and I will do it forever just to stay their ...

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Cars Jun 8, 2020

We just purchased a 2020 Forrester Limited. Love it! The process was quick and Robert was very professional. I would recommend Jensen Dealership to others.

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Cars May 10, 2020

We had a problem with our 2015 Subaru Impreza when it was 4,000 miles out of warranty. It was a front cover and cam carrier leak, with oil leaking onto the 02 sensor. The repair was going to be expensive. Jake Wiederin, service advisor, was great to work with, explained the problem and advised us to call Subaru and ask if they would cover any of the repair bill. Subaru was great to talk to on the phone, and they contacted Jake at Jensen Imports and he explained the problem and really went to bat for us! Subaru ended up covering the entire ...

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Cars Mar 6, 2020

I had a great experience! Everything went smoothly and the customer service from all was wonderful. Robert is fun to work with. I love my 2020 Forrester!

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Cars Jan 29, 2020

I was doing some hands on research after doing quite a bit on line. My plan was to but later this spring. Talked to Robert Klein and ended up buying a 2020 Forester Limited. Have had the car for one week and love it already. Great easy experience.

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Cars Sep 26, 2019

Talk to Wanda Dixon, she is awesome! I've been working with her through 4 purchases and she's taken good care of me! I love my Subaru.

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Cars Sep 26, 2019

I came in looking \ended up buying! Had what I was looking for! Great knowledge of vehicle and extremely helpful. Jensens is a trustworthy dealership to buy from. very fair and honest.

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Cars Jul 14, 2019

I was very happy with Jacob as my sales rep. He was very knowledgeable and able to answer all questions. The paperwork ended up with a glitch but the dealership made every effort to correct it with as little inconvenience as possible. A positive overall experience. I left knowing I could contact Jacob or the dealership with any concerns at any time.

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Cars May 16, 2019

Went to Jensen Subaru to see about upgrading to a 2019 Outback. Got a beautiful car with a fabulous deal and they treated me like a queen!! This will be my 3rd Subaru from Jensen and I won't go anywhere else! Their customer service and service center are top notch!!! Thanks to Troy and Gary for making this such a smooth transaction!

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Cars May 10, 2019

Sales person was very knowledgeable, and personable. Absolutely no pressure to buy. Everyone at the dealership made sure that you felt welcome. Dealership is clean and bright. Great buying experience. I would recommend Jensen dealership to anyone looking for a vehicle.

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Cars Apr 7, 2019

I must say a sale that went horribly wrong was corrected by Jensen and they treated me very well on the whole deal I want to thank them for that. They made it right that's what a good car dealership does, and there manager is wonderful , thank you so much .

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Cars Apr 1, 2019

I have dealt with wanda for 3 car purchases. She is geeatbto deal with. She always has time for you and responds quickly when have any questions

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Cars Mar 26, 2019

We have had very positive sales experiences at Jensen. We have purchased five cars from them over the years, and every one was with our tremendous sales woman Wanda Dixon. Wanda gives outstanding service and attention to us, and all of her customers, but without any high pressure tactics. She is honest and really looking out more for the satisfaction of her customers, rather than a sale for herself. Wanda is the best, and the entire staff is friendly and accommodating. The store and the waiting area are clean, and WiFi and refreshments are free during the wait. HIGHLY RECOMMENDED. ...

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Cars Jan 21, 2019

Trying to find the perfect deal on a used car, its my first time. What would be my best option? I would prefer something that would last.

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Cars Dec 2, 2018

I just purchased an Outback from Jensen Subaru. Robert, the salesman, was very hospitable; he answered every question I asked and gave an excellent demo of the capabilities of this vehicle before I left with it. There was absolutely no pushing or hard sell, which every car-shopper greatly appreciates. With all-wheel-drive and all of the other safety amenities it has, I know I'm going to be much safer out on the roads.

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Cars Nov 18, 2018

Jensen Imports made our auto purchasing process most enjoyable. Kari Ann Ludwig (internet sales) and Gary Troth (showroom sales) were most hospitable and encouraging throughout the process. Additionally, we must have been asked by at least 6 other staff members if they could assist or direct us. Everyone we met was legitimately friendly and helpful. After two years of "researching" light SUVs (with AWD and all-weather options) from six different automobile companies, we firmly settled on Subaru as our first, second and third choices! The only thing left to do was to visit a dealership. Our first task was ...

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Cars Oct 3, 2018

Jensen Imports has a great group of sales people. Donny, our salesperson, explained the buying process and worked with us to answer any questions we had about purchasing a 2018 Subaru Forester. Angie did a review of all the vehicle features for us. A great group of people.

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Cars Aug 24, 2018

Robert Kline did a fine job when we bought our outback..he answered all our questions and went out of his way to explain every feature on the car.

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Cars Aug 6, 2018

We purchased a new Subaru Outback. Raymond was very friendly and knowledgeable. Hed went over different models before we decided on the Outback. We met Mr. Bob Jensen everyone their is very friendly and helpful. Look forward to future visits

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Cars Aug 6, 2018

Everything was great but the closing process took about an hour and a half. This was not a problem for us but might be for some. Personnel we knowledgeable and accommodating. However, we have not yet received our M.S.O. which I would have thought I would have received at closing.

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Cars Aug 3, 2018

We had a wonderful experience buying our new 2018 outback . Wanda our saleslady was so warm and friendly .She explained everything to us so that we could understand and spent so much time going through all the tech stuff to help us out . She is just a beam of sunshine ! We sure like Matt too - he also was great at helping us out and we enjoyed talking to him . The whole Jensen crew makes car buying a pleasure instead of a headache .

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Cars Jul 15, 2018

We bought a new Subaru Forester 2.5Touring. Our sales man was Robert . He was excellent and extremely helpful. He was very knowledgeable and thorough in his explanation and demonstration. I would definitely recommend this dealer to my friends.

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Cars Jun 1, 2018

These guys are great. The group of employees they have here always go the extra mile and are all very personable. Jensen will always be my first stop when looking for a vehicle.

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Cars May 11, 2018

I went into Jensen to get a "new" to me (used) car after my van decided to quit on me. As I pulled into the lot and parked, Robert came over to greet me with a genuine smile. He started our meeting off with a positive attitude and kept the positive attitude the entire 3 hours we were with him. He even tolerated my 3 crazy kids running around. He was patient with our selection and answers all the questions we had in a caring manner. After we made our selection, he walked us through the buying process, and again, ...

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Cars Apr 26, 2018

Robert was our salesman on Saturday and he was so professional. Asking us if we had any questions, etc. When we test drove the Outback he pointed out all sorts of things we probably never would have asked. Which I thought was very kind and helpful. It was a total hands on experience.

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Cars Apr 20, 2018

Arrived at the dealership 2 hours before close to just test drive an Ouback. After test driving, I was ready to purchase that evening. By the time they looked over my trade-in, worked up some numbers, got my new Outback ready to go, did all the paper work, it was past closing time. Everyone was so accommodating and didn't make me feel rushed or like I was a burden keeping them there unil after close. Ray was my salsesman, and he was awesome. Very knowledgeable, friendly, and professional. The shop guys did a great job getting my new car ready, ...

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Cars Apr 19, 2018

This is the second Ford Escape that I have purchased from a Jensen dealership. Always a great experience. Kari Ann was great to work with.

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Cars Apr 14, 2018

Ray took good care of us through the entire process and everyone there was extremely help and nice. Would definitely suggest going through a company.

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Cars Apr 5, 2018

Thanks Gary for taking the time and effort to help us find the car of our choice, your reasoned approach and understanding of the Subaru Outback made our decision easy.

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Cars Mar 25, 2018

We just purchased a vehicle from Jensen Motors for the first time. It was a pleasant experience. Kari Ann was great to work with in purchasing the vehicle of our choice. Kari Ann was professional, courteous and respectful to our wants in a vehicle. Everything went smoothly and quickly which made our experience great! We would recommend Kari Ann and Jensen Motors to anyone wishing to purchase a vehicle!! Thank you Kari Ann!!

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Cars Mar 14, 2018

Jensen?s has been great to work with. Bought a Subaru Outback (great car) and recently a truck for our daughter. Wanda was our salesperson and is great to work with and Bob (the owner) treats us like family. A great dealership to work with and we would highly recommend them!

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Cars Mar 8, 2018

wanda, josh. ricky was very helpful. they did everything possible to get me in another car. they were a enjoyment to work with. you have a great team. THANKS!!!

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Cars Mar 5, 2018

Wanda is my go to sales lady and she does a great job. Explains everything real well. She is easy to talk to and very informative. All the people are very helpful and pleasant to visit with. This is my 3rd car from Jensen imports.

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Cars Feb 24, 2018

Went in looking for a new car and was helped by Robert. He was very knowledgeable and super friendly. He was s lot of fun when he took us out on a test drive and did a great job of selling us on the good points of the vehicle we were looking at. Overall it was a great experience.

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Cars Feb 23, 2018

When the car we wanted wasn't on their lot, they were able to locate one and have it in the next day. The salesman and staff were very friendly and helpful.

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Cars Feb 17, 2018

Looked at 3 cars on the website talked to Raymond went down and he had them ready for me, chose the one I wanted and worked on what I wanted to Pay for a new 2018 Outback all went very good, no pressure to buy, left there very happy with my deal, Do your research and know what you want in options and what you want to Pay before you walk in .

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Cars Feb 5, 2018

Jensen worked with us on trade in of our old car and gave us a good price. We bought the right car for us and the buying experience was great and easy. Job well done from all of sales team and finance. Thank You

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Cars Jan 22, 2018

Bought a new 2018 outback, this was my first time purchasing a Subaru. The shopping and buying experience was excellent. I was made aware of the all the options, had the chance to think about it, and bought what was best for me. No pushing or trying to oversell me on things from either sales or finance once I had made my decision. I really Appreciated that.


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