Average Score (145 reviews):5

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

145 Ratings

5 Average

Models
Types of Survey
Filter by
  • Jolene B.02-16-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

  • Cynthia T.02-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    I have done business with VW for several years and they have always treated me with respect and the service has been excellent.

  • Amy B.02-12-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Great customer service, timely appointments and ease of use.

  • Sarah J.02-11-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • Christina P.02-06-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Kristina D.02-06-2025

    TYPE:SalesMODEL:AtlasYEAR:2024

    Sales person was not to informed.. did not mention alot of extra stuff that came with purchase( Sirius, phone start and roadside assist, 3 year maintenance program)

  • Peggy F.02-06-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

  • David B.02-04-2025

    TYPE:SalesMODEL:ID. BuzzYEAR:2025

    Sales experience was excellent with Brandy, still trying to get vehicle connect to VW so can use the app. And vehicle was received very very clean inside and out!

  • Cameron S.01-31-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Adrian M.01-31-2025

    TYPE:SalesMODEL:JettaYEAR:2024