Average Score (145 reviews):5

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

145 Ratings

5 Average

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  • Dan V.01-10-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

  • Burke P.01-08-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2024

    Worked hard to find me a car, have been very open about terms, and have been quick to help me with any questions about my new gti.

  • Debra C.01-08-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    After an unexpectedly long wait at my last service appt, Jensen VW's service mgr promised to deliver a loaner vehicle to me prior to this scheduled appt, and he delivered. :) Not only was a very nice loaner dropped off at my house (and my own car picked up), my car was delivered back to me when the repair was completed. Best of all, this time the problem was solved!

  • Donna J.01-01-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

    Excellent customer service.

  • Cody B.01-01-2025

    TYPE:SalesMODEL:AtlasYEAR:2024

    I have now purchased my last personal vehicles from this dealership and most likely will come back for the 4th!!! The process is usually quick and I can test drive to my hearts content. This time, they didn't have the colors or options that I wanted, but we were able to find something comparable, which is good.

  • Lydia P.12-26-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

  • Frank H.12-26-2024

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Sheri D.12-25-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • Robert G.12-25-2024

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Barbara L.12-21-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024